Terms of Service
UsefulWriter LLC | UsefulWriter.com | ActiveLessons.com | NarrativeSTUDIO
Last Updated: December 19, 2025
Agreement to Terms
Welcome to UsefulWriter LLC. These Terms of Service ("Terms") constitute a legally binding agreement between you and UsefulWriter LLC ("we," "us," "our," or "UsefulWriter") regarding your use of our websites and services, including UsefulWriter.com, ActiveLessons.com, NarrativeSTUDIO, and any related services (collectively, the "Service" or "Services").
By using any of our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.
Who We Are
UsefulWriter.com, ActiveLessons.com, and NarrativeSTUDIO are owned and operated by UsefulWriter LLC, a Virginia limited liability company.
Contact Information:
UsefulWriter LLC
435 Merchant Walk Square, Ste 300 - 595
Charlottesville, VA 22902
United States
Email: hello@usefulwriter.com
Our Services
UsefulWriter LLC operates multiple services under this agreement:
UsefulWriter.com
Our primary website providing information about our services, content creation resources, and general business communications.
ActiveLessons.com
A free educational newsletter service delivering weekly content on digital skills and technology. This service includes email communications, educational content, and access to newsletter archives.
NarrativeSTUDIO
A premium illustrated narrative content creation service for businesses. NarrativeSTUDIO provides professional, branded storytelling content on a subscription basis. This service includes content strategy, narrative writing, custom illustrations, and delivery of publication-ready materials.
We reserve the right to modify, suspend, or discontinue any aspect of any Service at any time, with or without notice.
Eligibility
Age Requirements
Age requirements vary by service:
- ActiveLessons.com: You must be at least 13 years of age to subscribe. If you are between 13 and 18 years old, you represent that you have obtained permission from your parent or legal guardian to use the Service, and that they have read and agreed to these Terms on your behalf.
- NarrativeSTUDIO: You must be at least 18 years of age and have the legal authority to bind yourself or your organization to these Terms. NarrativeSTUDIO is a business-to-business service intended for commercial clients.
Geographic Restrictions
Our Services are intended for users in the United States. We make no claims that our Services are appropriate or available for use outside of the United States. If you access our Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws.
Account Registration and Subscriptions
ActiveLessons.com Newsletter
When you subscribe to our newsletter, you agree to:
- Provide accurate and complete information
- Maintain the security of your subscription
- Accept responsibility for all activities under your subscription
- Notify us immediately of any unauthorized use
NarrativeSTUDIO Subscriptions
When you subscribe to NarrativeSTUDIO, you agree to:
- Provide accurate business and billing information
- Maintain current payment information on file
- Designate authorized contacts for your account
- Complete a required Planning and Strategy Call before services commence
- Accept responsibility for all activities under your account
NarrativeSTUDIO Service Terms
The following terms apply specifically to NarrativeSTUDIO subscription services:
Service Commencement
Before any NarrativeSTUDIO subscription begins:
- Planning and Strategy Call: A planning and strategy call of approximately 30 minutes is required. This call must be completed before any content creation begins.
- Topic Selection: All narrative topics for your subscription period must be decided during the Planning and Strategy Call.
- Brand Guidelines: Any brand guidelines, style preferences, voice requirements, or other guidance you want followed must be declared during the Planning and Strategy Call.
Failure to complete the Planning and Strategy Call or provide necessary guidance does not extend or delay billing cycles.
Payment Terms
- Payment Method: All NarrativeSTUDIO subscriptions require payment via ACH (Automated Clearing House) bank transfer.
- Payment Timing: Payment is due in full at the beginning of each monthly billing cycle, before work commences.
- Work Product Delivery: No work product will be created or delivered until payment for the current billing period has been received and cleared.
- Failed Payments: If payment fails or is not received, services will be suspended until payment is successfully processed.
Subscription Commitment
- Initial Commitment: New NarrativeSTUDIO subscriptions require a minimum three-month commitment.
- Cancellation: After the initial commitment period, you may cancel your subscription at any time. Cancellation will take effect at the end of your current monthly billing period.
- No Partial-Month Refunds: If you cancel mid-cycle, your subscription remains active through the end of the current billing period. No prorated refunds will be provided.
Intellectual Property and Work Product
Ownership Transfer
Upon final delivery and satisfaction of each work product:
- All rights, title, and interest in the delivered work product transfer to you (the client)
- This includes all copyrights, reproduction rights, and derivative work rights
- You may use, modify, distribute, and commercialize the delivered work product without restriction
Work-in-Progress
Important: UsefulWriter LLC retains all ownership rights to work-in-progress until:
- The work product has been delivered to the client, AND
- The client has confirmed satisfaction with the deliverable
If a subscription is terminated or payment is not received, UsefulWriter LLC retains all rights to any undelivered or unsatisfactory work product.
Portfolio Rights
UsefulWriter LLC reserves the right to display delivered work in our portfolio for promotional purposes, unless you specifically request in writing that your work remain confidential. Portfolio display rights do not affect your full ownership of the work product.
Delivery Guarantee and Service Credits
Our Delivery Commitment
We are committed to delivering your content on schedule. If UsefulWriter LLC fails to deliver a scheduled work product by the agreed-upon deadline through no fault of the client, you are entitled to a service credit.
Service Credit Amount: 25% of your current monthly base subscription fee (excluding add-on services not affected by the missed deadline).
Credit Application: Service credits may be applied to future subscription fees or refunded outright, at UsefulWriter LLC's sole discretion.
Exceptions to Delivery Guarantee
The delivery guarantee does not apply when delays are caused by:
- Client delays in providing required materials, approvals, or feedback
- Changes to project scope or topics requested by the client after the Planning and Strategy Call
- Force majeure events (see Force Majeure section)
- Failure to complete the required Planning and Strategy Call
- Failure to provide payment on time
Client Responsibilities
To ensure timely delivery, clients must:
- Complete the Planning and Strategy Call before services commence
- Provide all necessary brand guidelines, voice requirements, and creative direction during the Planning and Strategy Call
- Finalize all topics during the Planning and Strategy Call
- Respond to any clarifying questions in a timely manner
- Maintain current payment information and ensure timely payment
Failure to meet client responsibilities may delay delivery and voids the delivery guarantee for affected work products.
Acceptable Use
Permitted Use
You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:
- In any way that violates federal, state, local, or international law
- To transmit any unsolicited or unauthorized advertising or promotional material
- To impersonate or attempt to impersonate UsefulWriter LLC, our employees, other users, or any other person or entity
- To engage in any conduct that restricts or inhibits anyone's use of our Services
- To use any robot, spider, or other automatic device to access our Services for any purpose
- To introduce viruses, trojan horses, worms, or other malicious or technologically harmful material
- To attempt to gain unauthorized access to any portion of our Services or any other systems or networks
- To harass, abuse, or harm another person
- To use another person's subscription or account without permission
- To share, distribute, or resell our content without explicit permission (except for NarrativeSTUDIO work product you have received and own)
Content Restrictions
You may not:
- Copy, reproduce, or redistribute our proprietary content (newsletters, website content, marketing materials) for commercial purposes
- Remove copyright, trademark, or other proprietary notices from our materials
- Create derivative works from our proprietary content without permission
- Use our proprietary content to train AI models or machine learning systems without permission
Note: These restrictions do not apply to NarrativeSTUDIO work product that has been delivered to you and which you own.
Enforcement
We reserve the right to:
- Investigate violations of these Terms
- Take appropriate legal action against violators
- Terminate or suspend access to our Services for any violation
- Cooperate with law enforcement authorities
Intellectual Property Rights
Our Proprietary Content
All proprietary content on our websites and in our communications, including but not limited to:
- Text, graphics, logos, images
- Newsletter content and educational materials
- Website design and layout
- Software and code
- Marketing materials and service descriptions
- Trademarks and service marks
are owned by or licensed to UsefulWriter LLC and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Limited License for Proprietary Content
We grant you a limited, non-exclusive, non-transferable, revocable license to:
- Access and use our Services for personal or internal business purposes
- Receive and read our newsletter and educational content
- Print individual newsletter issues for your personal use only
Trademarks
"UsefulWriter," "ActiveLessons," "NarrativeSTUDIO," and all related logos and marks are trademarks of UsefulWriter LLC. You may not use these marks without our prior written permission.
User Conduct and Termination
Your Responsibilities
You agree to:
- Use our Services in a respectful and lawful manner
- Comply with all applicable laws and regulations
- Respect the rights of other users and third parties
- Maintain the confidentiality of any account credentials
- Communicate professionally with our team
Our Rights to Terminate
We may terminate or suspend your access to any Service immediately, without prior notice or liability, for any reason, including but not limited to:
- Violation of Terms: Breach of any provision of these Terms
- Abusive Behavior: Harassment, threats, or abuse directed at our team, other users, or third parties
- Fraudulent Activity: Providing false information or engaging in fraudulent conduct
- Payment Issues: Failure to pay for paid services when due
- Illegal Activity: Using our Services for unlawful purposes
- System Abuse: Attempts to disrupt, damage, or gain unauthorized access to our systems
Effect of Termination
Upon termination:
- Your right to use our Services will immediately cease
- You will no longer receive newsletter communications or other service deliverables
- For NarrativeSTUDIO clients: you will retain ownership of all previously delivered and accepted work product, but will not receive any work-in-progress
- We are not liable for any loss or damage resulting from termination
Your Right to Cancel
ActiveLessons.com: You may unsubscribe from our newsletter at any time by clicking the "unsubscribe" link in any email or contacting us.
NarrativeSTUDIO: After completing your minimum commitment period, you may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.
Disclaimers and Limitation of Liability
Educational and Professional Services Disclaimer
IMPORTANT: Content provided through ActiveLessons.com is for educational and informational purposes only. NarrativeSTUDIO provides professional content creation services but does not guarantee any specific business outcomes from the use of delivered content.
Our Services are not intended as and do not constitute:
- Professional advice (legal, financial, medical, or otherwise)
- A substitute for professional consultation in your specific field
- A guarantee of any specific results, outcomes, or business performance
You use our Services and content at your own risk and discretion.
No Warranties
Our Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.
We specifically disclaim all warranties, including but not limited to:
- Accuracy: We do not warrant that any content is accurate, complete, reliable, current, or error-free
- Availability: We do not guarantee uninterrupted, timely, secure, or error-free service
- Results: We make no guarantee about the results you may achieve from using our Services or content
- Merchantability: No warranty that our Services are fit for any particular purpose
- Non-Infringement: While we strive to respect intellectual property, we cannot guarantee all content is free from third-party claims
Limitation of Liability
To the fullest extent permitted by law:
In no event shall UsefulWriter LLC, its officers, directors, employees, agents, or affiliates be liable for any:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or use
- Loss of goodwill or reputation
- Service interruptions or system failures
- Cost of substitute goods or services
- Any damages arising from your use or inability to use our Services
This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise), whether we were advised of the possibility of such damages, and whether such damages were foreseeable.
Maximum Liability
Our total liability to you for any claim arising from or related to these Terms or our Services shall not exceed:
- For free services (including ActiveLessons.com): $0 (zero dollars)
- For paid services (including NarrativeSTUDIO): The amount you paid us in the 12 months preceding the claim, or the fees for the specific deliverable at issue, whichever is less
Refund Policy
ActiveLessons.com
No refunds are applicable as ActiveLessons.com is a free service.
NarrativeSTUDIO
All NarrativeSTUDIO subscription payments are non-refundable, except as follows:
- Delivery Guarantee Credits: If we miss a delivery deadline through no fault of yours, you are entitled to a service credit as described in the Delivery Guarantee section
- Billing Errors: Clear billing errors on our part will be corrected
- Extended Service Outage: Service outages lasting more than 30 consecutive days may warrant a credit or refund at our discretion
No refunds will be provided for:
- Dissatisfaction with creative direction after approving the Planning and Strategy Call scope
- Failure to use the Service or provide required materials
- Change in personal or business circumstances
- Termination of your account by us for Terms violations
- Cancellation before the end of your minimum commitment period
Indemnification
You agree to defend, indemnify, and hold harmless UsefulWriter LLC and its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including but not limited to attorney's fees) arising from:
- Your use of our Services
- Your violation of these Terms
- Your violation of any third-party rights, including intellectual property rights
- Any content you submit or share through our Services
- Your conduct in connection with our Services
- Your use of NarrativeSTUDIO work product in ways that infringe third-party rights
This indemnification obligation will survive termination of these Terms and your use of our Services.
Third-Party Services and Links
Our Services may contain links to or integrate with third-party websites or services that are not owned or controlled by UsefulWriter LLC.
We have no control over, and assume no responsibility for:
- The content, privacy policies, or practices of third-party websites or services
- Any damages or losses caused by your use of third-party services
- The accuracy, completeness, or usefulness of information on third-party sites
We strongly advise you to read the terms and privacy policies of any third-party websites or services that you visit or use.
Privacy
Your privacy is important to us. Our collection and use of personal information in connection with our Services is described in our Privacy Policy, which is incorporated into these Terms by reference.
By using our Services, you consent to our Privacy Policy and agree that we may collect, use, and share your information as described therein.
Force Majeure
We shall not be liable for any failure or delay in performance (including delivery of NarrativeSTUDIO work product) due to circumstances beyond our reasonable control, including but not limited to:
- Acts of God (earthquakes, floods, fires, storms)
- War, terrorism, or civil unrest
- Strikes or labor disputes
- Government actions or regulations
- Internet or telecommunications failures
- Pandemics or public health emergencies
- Power outages or infrastructure failures
In the event of a force majeure affecting NarrativeSTUDIO deliveries, we will communicate promptly with affected clients and work to reschedule deliveries as soon as reasonably possible.
Changes to Services and Pricing
Service Modifications
We reserve the right to:
- Modify, suspend, or discontinue any aspect of our Services at any time
- Add or remove features without notice
- Change the frequency or format of newsletter delivery
- Introduce new services or offerings
We are not liable to you or any third party for any modification, suspension, or discontinuance of our Services.
Pricing Changes
We reserve the right to change our pricing at any time.
For existing NarrativeSTUDIO subscribers:
- Price changes will take effect at your next renewal period after the change
- We will provide at least 30 days' notice of price increases
- You may cancel before the new pricing takes effect
- Continued subscription after a price change constitutes acceptance of the new pricing
Dispute Resolution and Governing Law
Informal Resolution
Before filing a formal claim, you agree to contact us at hello@usefulwriter.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute informally within 60 days.
Binding Arbitration
If we cannot resolve a dispute informally, you and UsefulWriter LLC agree that any dispute will be resolved through binding arbitration, except that either party may bring an individual action in small claims court if the claim qualifies.
By agreeing to these Terms, you and UsefulWriter LLC are each waiving the right to a trial by jury or to participate in a class action.
Arbitration Rules
Arbitration will be conducted as follows:
- Administrator: Arbitration will be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules
- Location: Arbitration will take place in Charlottesville, Virginia, or another mutually agreed location
- Costs: Each party will bear its own costs, unless the arbitrator awards costs to the prevailing party
- Single Arbitrator: Disputes will be resolved by a single arbitrator
- Written Decision: The arbitrator will provide a written decision with findings of fact and conclusions of law
- Binding: The arbitrator's decision is final and binding, except for limited judicial review under the Federal Arbitration Act
Class Action Waiver
You and UsefulWriter LLC agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.
If this class action waiver is found to be unenforceable, the entire arbitration provision will be void.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.
Venue
If arbitration is not applicable or is found to be unenforceable, you agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located in Charlottesville, Virginia, and you consent to the personal jurisdiction of such courts.
Changes to These Terms
Our Right to Modify
We reserve the right to modify these Terms at any time. When we make changes:
- We will update the "Last Updated" date at the top of this document
- We will post the revised Terms on our website
- We may notify you via email of material changes (but are not required to do so)
Your Acceptance
Your continued use of our Services after any changes constitutes acceptance of the new Terms.
If you do not agree to the modified Terms, you must stop using our Services immediately.
Material Changes
For material changes that significantly affect your rights, we will:
- Provide at least 30 days' notice before the changes take effect
- Clearly identify what has changed
- Give you an opportunity to cancel before the changes apply
General Provisions
Entire Agreement
These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and UsefulWriter LLC regarding our Services and supersede all prior agreements and understandings.
Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
Assignment
You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without our prior written consent. We may assign these Terms at any time without notice or consent.
Survival
The following provisions shall survive termination of these Terms: Intellectual Property Rights, Disclaimers and Limitation of Liability, Indemnification, Dispute Resolution and Governing Law, and General Provisions.
Contact for Legal Notices
UsefulWriter LLC
ATTN: Legal Department
435 Merchant Walk Square, Ste 300 - 595
Charlottesville, VA 22902
United States
Email: hello@usefulwriter.com
Questions About These Terms
If you have any questions about these Terms of Service, please contact us:
Email: hello@usefulwriter.com
Mail:
UsefulWriter LLC
435 Merchant Walk Square, Ste 300 - 595
Charlottesville, VA 22902
United States
Phone: 434.263.9160
Acknowledgment
By using any UsefulWriter LLC Service, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them.
If you do not agree to these Terms, you must not use our Services.
Summary (The Short Version)
This summary is for convenience only and does not replace the full Terms above:
Who can use our services:
ActiveLessons.com: Anyone 13+
NarrativeSTUDIO: Adults 18+ with authority to contract
What you get:
ActiveLessons: Free weekly newsletter on digital skills
NarrativeSTUDIO: Premium illustrated narrative content on subscription
NarrativeSTUDIO key terms:
✓ 3-month minimum initial commitment
✓ Monthly payment via ACH, due upfront
✓ Planning call required before work begins
✓ You own all delivered work product
✓ We own work-in-progress until delivery
✓ 25% credit if we miss a deadline (our fault)
✓ Cancel anytime after minimum; effective end of billing period
General terms:
✓ US customers only
✓ No refunds (credits available for missed NarrativeSTUDIO deadlines)
✓ Disputes resolved through binding arbitration in Virginia
✓ We can modify these Terms; continued use means acceptance
✓ We can terminate access for violations
✓ Limited liability; use at your own risk
Bottom line: Use our services respectfully and legally, pay on time for paid services, and we'll deliver quality content. We own work until it's delivered; you own it after.